MEMPHIS TN (IFS) -- If you are a small business property owner, this writer strongly suggests that you stay far away from these cut-throats and thieves. The terrible stories connected with the old company is enough to drive you to drinking and doing something very awful to these people.
First of all, go to any other property management company for management. They love to create false documents and work orders for "phantom jobs" to your property, and it's always hundreds to thousands of dollars over and above the job, if there is one. If you get something done by them, it's always an emergency and they keep your money.
During inspections for final, they always side with the tenant and their "mock inspections" never points to the obvious issues caused by the tenant, but always to the property owners as being at fault..
My daughter sent me this email as an attachment to Mr. Phil Gentry, Crye-Leike chief inspector, and it is full of holes, and he never gives you the right story about your property.
The only thing this company is good for is stealing. Take your business elsewhere and leave these people alone.
Today at 7:31 PM
First of all, go to any other property management company for management. They love to create false documents and work orders for "phantom jobs" to your property, and it's always hundreds to thousands of dollars over and above the job, if there is one. If you get something done by them, it's always an emergency and they keep your money.
During inspections for final, they always side with the tenant and their "mock inspections" never points to the obvious issues caused by the tenant, but always to the property owners as being at fault..
My daughter sent me this email as an attachment to Mr. Phil Gentry, Crye-Leike chief inspector, and it is full of holes, and he never gives you the right story about your property.
The only thing this company is good for is stealing. Take your business elsewhere and leave these people alone.
To
Phil Gentry
CC
'Jennifer Brown' 'Terry Pilcher' 'Donald Garrison' 'Paul Webb' richard.lester@crye-leike.com and 1 more...
Phil,
Thank you for you inspection of my property, however I find your report to be bias, and frankly sub par. Since I'm in town at the moment, I too performed an inspection at 708 S Walnut Woods Cove on December 1, 2014 at 10:30 am, and I'm almost certain you saw the carpet damage upstairs, but refused to disclose it in your current report. Unfortunately, I've learned to be a bit more proactive in my financial matters during my 5 year history with Crye-Leike and knew inspect the property myself. For some reason you opted not to take pictures this time, as you would have seen significant damage to the flooring in the photos. This type of floor damage does not constitute "normal wear and tear" which is obvious. The only correct thing in your report was that the house was clean, however never 3 rooms have significant floor damage, unauthorized use of paint colors to the upstairs bathroom/bedroom, and multiple under kitchen cabinet lights hung with screws and staples that need to be removed. The estimated flooring cost to replace the significant damage done (probably by the dogs or defective vacuum/carpet cleaner) will be approximately $900.00. The re-paint of the bathroom (which is a pea green) will be $90.00. Since you didn't take pictures, I took the liberty of including them for your review. I also included a copy last year's inspection report you completed (with specific pictures from 2013) for your review. I gave the property to Crye Leike in good condition back in 2011, along with new Berber carpet in all 3 of the upstairs rooms. Your company has never once indicated large rips and tears in the carpet in ANY move-in or move-out inspection! I gave you the home in good condition and I expect to be compensated for damages done by the tenants.
By the way all photos taken by you in 10/13 where while the tenants where living there, and the photos with no furniture were taken after their move-out by me. No throw rugs are obstructing your view of the upstairs carpet at the time of your 10/13 inspection, and no damage to the upstairs flooring is seen or noted. Also the threshold for the downstairs photo taken by you in 2013 shows wear, however a HUGE chunk of carpet is missing with tack strip showing since their move-out (I sincerely doubt you would rent such an unsafe situation in 2011 or 2012?).
I demand a check for repairs, from the tenants deposit, in the amount of $990.00. Please forwarded it to me by mail, within 30 days of the receipt of this email. You will consider this as the INVOICE for repair costs. This IS THE BILL.
Sincerely,
--------------------------------------------
On Tue, 12/2/14, Phil Gentry <phil.gentry@crye-leike.com> wrote:
Subject: Your property at 708 Walnut Woods
To: "'Kristine Tarbell'" <saddeinvestments@yahoo.com>
Cc: "'Jennifer Brown'" <jennifer.brown@crye-leike.com>, "'Terry Pilcher'" <terry.pilcher@crye-leike.com>, "'Donald Garrison'" <donald.garrison@crye-leike.com>, "'Paul Webb'" <paul.webb@crye-leike.com>, richard.lester@crye-leike.com, "'Kelly Shipway'" <kelley.shipway@crye-leike.com>
Date: Tuesday, December 2, 2014, 6:44 AM
Good Morning, An inspection was conducted at your property with your outgoing tenant. Overall,
the tenant returned the property in much the same condition as received, less normal wear and tear. The property
was clean, carpets steam cleaned, all bulbs burning. There was one thing identified that the tenant will have 3
days to correct:
Pet damage, backdoor frame/door. We will check again Thursday, and if
not complete, will make funds available from the deposit to
do so. Since you have opted to manage the property on your own, any corrections per the
above that are required after Thursday must be completed by you, and invoices/receipts provided to us within 30 days of
lease end for reimbursement from the deposit. Please reply to all with
comments, and we will be in touch. Thank you. Phillip GentryMove In/Move Out InspectorCrye-Leike Property
ManagementServing our customers since 1983 in Residential Leasing/HOA
Management/Commercial890 Willow Tree Circle #1Cordova, TN 38018Office: (901) 758-5678FAX: (901) 758-5671Please visit our rental website www.cryeleikerentals.com for
a complete listings of homes available for
rent. Nothing in the above e-mail should be understood as legal or tax advice.
Crye-Leike Property Management Inc. (“CLPM”) does not give legal or tax advice. CLPM is the agent
for the owners of the properties CLPM manages. Tenants
and prospective tenants are unrepresented customers. If you
are not the intended recipient of this e-mail, kindly reply
to the sender and let them know it has been misdirected and
immediately delete this e-mail. Thank you for
your cooperation.
Thank you for you inspection of my property, however I find your report to be bias, and frankly sub par. Since I'm in town at the moment, I too performed an inspection at 708 S Walnut Woods Cove on December 1, 2014 at 10:30 am, and I'm almost certain you saw the carpet damage upstairs, but refused to disclose it in your current report. Unfortunately, I've learned to be a bit more proactive in my financial matters during my 5 year history with Crye-Leike and knew inspect the property myself. For some reason you opted not to take pictures this time, as you would have seen significant damage to the flooring in the photos. This type of floor damage does not constitute "normal wear and tear" which is obvious. The only correct thing in your report was that the house was clean, however never 3 rooms have significant floor damage, unauthorized use of paint colors to the upstairs bathroom/bedroom, and multiple under kitchen cabinet lights hung with screws and staples that need to be removed. The estimated flooring cost to replace the significant damage done (probably by the dogs or defective vacuum/carpet cleaner) will be approximately $900.00. The re-paint of the bathroom (which is a pea green) will be $90.00. Since you didn't take pictures, I took the liberty of including them for your review. I also included a copy last year's inspection report you completed (with specific pictures from 2013) for your review. I gave the property to Crye Leike in good condition back in 2011, along with new Berber carpet in all 3 of the upstairs rooms. Your company has never once indicated large rips and tears in the carpet in ANY move-in or move-out inspection! I gave you the home in good condition and I expect to be compensated for damages done by the tenants.
By the way all photos taken by you in 10/13 where while the tenants where living there, and the photos with no furniture were taken after their move-out by me. No throw rugs are obstructing your view of the upstairs carpet at the time of your 10/13 inspection, and no damage to the upstairs flooring is seen or noted. Also the threshold for the downstairs photo taken by you in 2013 shows wear, however a HUGE chunk of carpet is missing with tack strip showing since their move-out (I sincerely doubt you would rent such an unsafe situation in 2011 or 2012?).
I demand a check for repairs, from the tenants deposit, in the amount of $990.00. Please forwarded it to me by mail, within 30 days of the receipt of this email. You will consider this as the INVOICE for repair costs. This IS THE BILL.
Sincerely,
--------------------------------------------
On Tue, 12/2/14, Phil Gentry <phil.gentry@crye-leike.com> wrote:
Subject: Your property at 708 Walnut Woods
To: "'Kristine Tarbell'" <saddeinvestments@yahoo.com>
Cc: "'Jennifer Brown'" <jennifer.brown@crye-leike.com>, "'Terry Pilcher'" <terry.pilcher@crye-leike.com>, "'Donald Garrison'" <donald.garrison@crye-leike.com>, "'Paul Webb'" <paul.webb@crye-leike.com>, richard.lester@crye-leike.com, "'Kelly Shipway'" <kelley.shipway@crye-leike.com>
Date: Tuesday, December 2, 2014, 6:44 AM
Good Morning, An inspection was conducted at your property with your outgoing tenant. Overall,
the tenant returned the property in much the same condition as received, less normal wear and tear. The property
was clean, carpets steam cleaned, all bulbs burning. There was one thing identified that the tenant will have 3
days to correct:
Pet damage, backdoor frame/door. We will check again Thursday, and if
not complete, will make funds available from the deposit to
do so. Since you have opted to manage the property on your own, any corrections per the
above that are required after Thursday must be completed by you, and invoices/receipts provided to us within 30 days of
lease end for reimbursement from the deposit. Please reply to all with
comments, and we will be in touch. Thank you. Phillip GentryMove In/Move Out InspectorCrye-Leike Property
ManagementServing our customers since 1983 in Residential Leasing/HOA
Management/Commercial890 Willow Tree Circle #1Cordova, TN 38018Office: (901) 758-5678FAX: (901) 758-5671Please visit our rental website www.cryeleikerentals.com for
a complete listings of homes available for
rent. Nothing in the above e-mail should be understood as legal or tax advice.
Crye-Leike Property Management Inc. (“CLPM”) does not give legal or tax advice. CLPM is the agent
for the owners of the properties CLPM manages. Tenants
and prospective tenants are unrepresented customers. If you
are not the intended recipient of this e-mail, kindly reply
to the sender and let them know it has been misdirected and
immediately delete this e-mail. Thank you for
your cooperation.
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